Your privacy matters to us. This Privacy Policy explains exactly what personal data ftk999 collects, how it is used, who it may be shared with, and the rights you hold over your own information. We are committed to handling your data with transparency and care.
Please Read Carefully: This Privacy Policy forms part of the agreement between you and ftk999 and should be read alongside the Terms & Conditions. By registering an account or using any feature of the ftk999 platform, you confirm that you have read and understood this policy.
ftk999 ("we", "our", "us") operates the online gaming platform accessible at ftk999.club and is the data controller responsible for the personal information collected through the platform. This Privacy Policy sets out the basis on which any personal data we collect from you — or that you provide to us — will be processed by ftk999.
We are committed to protecting your privacy and handling your personal data responsibly. The ftk999 platform serves adult players in Bangladesh and processes personal data in accordance with widely recognised principles of data protection: lawfulness, fairness, transparency, purpose limitation, data minimisation, accuracy, storage limitation, and integrity and confidentiality.
This policy uses plain English wherever possible so that you can fully understand how your data is handled. If any section is unclear, you are welcome to contact us at [email protected] for clarification before proceeding to use the platform.
ftk999 does not sell, rent, or trade your personal information to any third party for their own marketing purposes. Your data is used solely to deliver, improve, and secure the services you have chosen to use on this platform.
ftk999 collects personal data in several ways: directly from you when you register an account or interact with the platform, automatically through your use of the platform, and occasionally from third-party verification and payment providers. The categories of personal data we collect are set out below.
| Data Category | Examples | Source |
|---|---|---|
| Identity Data | Name, date of birth, NID/passport | You (registration / KYC) |
| Contact Data | Email address, mobile number | You (registration) |
| Financial Data | Wallet numbers, transaction records | You & payment providers |
| Technical Data | IP address, browser, device ID | Automatically collected |
| Usage Data | Games played, session duration, bets | Automatically collected |
| Communications Data | Support tickets, chat transcripts | You (direct contact) |
| Verification Data | KYC check results, risk scores | Third-party providers |
ftk999 uses the personal data we collect for specific, legitimate purposes directly related to operating a safe and compliant online gaming platform for players in Bangladesh. We do not use your data for any purpose beyond those listed below without first obtaining your consent or having another lawful basis to do so.
If you no longer wish to receive marketing communications from ftk999, you may unsubscribe at any time by contacting us at [email protected]. Opting out of marketing will not affect the operational communications necessary to manage your account (e.g., withdrawal confirmations, security alerts).
For each purpose for which we process your personal data, ftk999 relies on at least one of the following legal bases:
ftk999 uses cookies and similar tracking technologies (such as web beacons and local storage) to operate the platform, remember your preferences, analyse usage patterns, and support fraud prevention. A cookie is a small text file placed on your device when you visit a website.
You can control and delete cookies through your browser settings at any time. Most browsers allow you to refuse new cookies, delete existing cookies, or be notified when a new cookie is set. Please note that disabling essential cookies will prevent you from logging in to or using the ftk999 platform.
Browser Controls: For guidance on managing cookies in your specific browser, refer to the help documentation of your browser. ftk999 does not control third-party cookies that may be set by payment providers during transaction flows — those cookies are governed by the respective provider's privacy policy.
ftk999 does not sell, rent, or otherwise trade your personal data to third parties. We share personal data only in the limited circumstances described below, and always with appropriate contractual protections in place where a third party is involved.
We share personal data with carefully selected third-party service providers who process data on our behalf in order to deliver the ftk999 service. These include:
All third-party processors are bound by contractual data processing agreements that require them to handle your data only in accordance with ftk999's instructions and this Privacy Policy, and to apply security measures equivalent to those maintained by ftk999.
Game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive limited technical session data (such as a non-identifiable session token) in order to initialise and run their games within the ftk999 environment. These providers do not receive your full personal profile or financial data.
ftk999 may disclose personal data to law enforcement agencies, regulatory bodies, or other authorised third parties where we are legally required to do so, where we reasonably believe disclosure is necessary to prevent fraud or criminal activity, or where disclosure is required to protect the rights and safety of ftk999 users.
In the event that ftk999 undergoes a merger, acquisition, or sale of all or part of its assets, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify you of any such transfer and any changes to this Privacy Policy that result from it.
ftk999 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, to maintain your active account, and to comply with applicable legal and regulatory obligations. The following retention periods apply as a general guide:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | Legal obligation, dispute resolution |
| KYC / identity documents | Duration of account + 5 years after closure | Anti-money-laundering compliance |
| Financial transaction records | Duration of account + 7 years after closure | Financial record-keeping obligations |
| Communication / support records | 3 years from date of communication | Dispute resolution, quality assurance |
| Usage / analytical data | 13 months (rolling) | Platform analytics and improvement |
| Marketing consent records | Until consent is withdrawn + 3 years | Evidence of lawful marketing basis |
| Self-exclusion records | Minimum 7 years from exclusion date | Responsible gaming compliance |
When the applicable retention period expires, ftk999 will securely delete or anonymise your personal data. Anonymised data (which cannot be used to identify you) may be retained indefinitely for statistical and analytical purposes.
ftk999 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it from unauthorised access, loss, alteration, disclosure, or destruction. Our security framework includes the following:
Your Role in Security: ftk999's security measures protect data on our end — but your account security also depends on you keeping your password confidential and not sharing your login credentials with anyone. If you believe your account has been compromised, contact us immediately at [email protected].
As a user of the ftk999 platform, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact us in writing at [email protected]. We will respond to all data rights requests within 30 days of receipt.
Request a copy of all personal data ftk999 holds about you, along with information about how it is used.
Request correction of any inaccurate or incomplete personal data held in your ftk999 account.
Request deletion of your personal data where it is no longer necessary, subject to legal retention obligations.
Request that we limit the processing of your data in certain circumstances, such as while a dispute is under review.
Request a structured, machine-readable copy of personal data you have provided to ftk999, where technically feasible.
Object to the processing of your data for direct marketing purposes or where processing is based on legitimate interests.
Where processing is based on your consent (e.g., marketing), withdraw that consent at any time without penalty.
Request permanent closure of your ftk999 account at any time, subject to the account closure procedure in the Terms & Conditions.
Please note that some rights are subject to limitations where ftk999 has legal obligations that override your request — for example, we are required to retain certain financial records for defined periods regardless of an erasure request. In such cases, we will inform you of the limitation and the reason for it.
The ftk999 platform is strictly intended for adults aged 18 and above. We do not knowingly collect personal data from any person under the age of 18. Age verification checks are applied at registration and before withdrawal processing to enforce this requirement.
If ftk999 becomes aware that personal data has been collected from a person under the age of 18 — whether through a failed age verification, a report from a third party, or any other means — we will immediately suspend the associated account, delete the collected data, and reverse any financial transactions associated with that account to the extent technically and legally possible.
If you are a parent or guardian and have reason to believe that a minor has registered an account or used the ftk999 platform, please contact us immediately at [email protected]. We take all such reports seriously and will act without delay.
ftk999 is an online platform that may use cloud infrastructure and third-party service providers whose servers are located outside Bangladesh. Where personal data is transferred to a jurisdiction that may not offer the same level of data protection as Bangladesh, ftk999 ensures that appropriate safeguards are in place to protect that data. These safeguards may include contractual data protection clauses, data processing agreements, or reliance on the service provider's own certified data protection framework.
Your personal data will only be transferred internationally where it is necessary to deliver the services you have requested, and always subject to the protections described in this Privacy Policy. ftk999 does not transfer personal data to countries or organisations that cannot provide adequate data protection assurances.
The ftk999 platform integrates third-party services including game content from providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi, as well as payment gateway interfaces for bKash, Nagad, Rocket, Upay, Visa, and Mastercard. When you interact with these integrated services, those providers may process your data independently in accordance with their own privacy policies.
ftk999 is not responsible for the privacy practices of third-party game studios or payment providers. We encourage you to review the privacy policies of any third-party service you interact with directly. Please note that ftk999's own Privacy Policy applies exclusively to data collected and processed by ftk999 itself, and does not extend to the independent data practices of third parties.
ftk999 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable legal requirements. When material changes are made, we will notify registered players via a prominent notice on the platform and, where practicable, by email to your registered address. The effective date at the top of this document will be updated to reflect the date of the most recent revision.
Your continued use of the ftk999 platform following the publication of a revised Privacy Policy constitutes your acknowledgement of the updated terms. If you disagree with the revised policy, you may request account closure in accordance with Section 11 of the Terms & Conditions. We recommend reviewing this policy periodically to stay informed of how your data is being handled.
If you have any questions, concerns, or requests relating to this Privacy Policy — including requests to exercise your data rights as set out in Section 9 — please contact the ftk999 data team in writing. We are committed to responding to all privacy-related enquiries promptly and thoroughly.
Contact: [email protected]
Please include your registered account username, a description of your request or concern, and any relevant reference numbers in your correspondence. Privacy and data rights requests are processed within 30 days of receipt. For urgent security concerns, our team is available 24 hours a day, 7 days a week.
These are the core principles that guide how ftk999 handles every piece of personal data entrusted to us by players across Bangladesh.
Every connection between your device and the ftk999 platform is protected by 256-bit SSL/TLS encryption — the same standard used by major banks and financial institutions worldwide.
ftk999 never sells, rents, or trades your personal information to third parties for their own commercial purposes. Your data belongs to you and is used solely to deliver our services.
ftk999 enforces 18+ age verification at registration and before processing any withdrawal. We do not knowingly collect or retain data from anyone under the age of 18.
We collect only the personal data that is genuinely necessary to operate and improve the ftk999 platform. We do not collect precise GPS location, browsing history outside the platform, or unnecessary personal details.
You have clear rights to access, correct, delete, and port your personal data at any time. ftk999 processes all data rights requests within 30 days and keeps you informed throughout.
Personal data is retained only for as long as legally required or operationally necessary. Once the retention period expires, data is securely deleted or anonymised — not kept indefinitely.
ftk999 combines a world-class gaming experience with genuine data protection standards. Explore our casino games, cricket betting, and slots — all in BDT, with bKash, Nagad, and Rocket support.